This is a true story.
I ran a big-deal meeting to help a system become accredited.
Everyone was nervous. A lot was on the line (not passing meant getting put in a (literal) sandbox). And there were “observers” on the call who were grading our performance.
But we were prepared, had done a dry-run and I was feeling good about our prospects.
37 minutes later we had passed.
All that was left was the documentation. Due to a flaw in systems it took over an hour to “debug” the signature function.
Let’s do the math.
37 minutes to perform a vital task. Over 60 minutes to file a form.
That was when I knew I had to quit. I mean retire.
This story is not out of the ordinary. Anyone who has worked in an organization has their own tales to tell.
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